Privacy Policy

1. Introduction

Welcome to c7j77. We are committed to protecting your privacy and handling your personal information with the highest standards of care and transparency. This Privacy Policy explains what data we collect, why we collect it, how we use it, and the rights you hold as a user of our platform.

By accessing or using c7j77's website and services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform immediately. This policy applies to all users of c7j77, including players registered from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and across Bangladesh.

2. Information We Collect

We collect two broad categories of information: data you voluntarily provide to us when you register or use our services, and data collected automatically as you interact with our platform.

Information You Provide Directly

• Full name, date of birth, and gender for account verification and age compliance (21+ only).
• Email address and mobile phone number for communication and account recovery.
• Payment and transaction details, including your bKash, Nagad, Rocket, or Upay mobile banking information, used solely for processing deposits and withdrawals.
• Identity verification documents (such as National ID or passport) when required for KYC compliance.
• Any correspondence or support requests you send to our customer service team.

Information Collected Automatically

• Device information including IP address, browser type, operating system, and screen resolution.
• Session data such as login timestamps, pages visited, features used, and duration of activity.
• Gameplay data including game history, betting amounts, win/loss records, and bonus usage.
• Cookies and similar tracking technologies as described in our Cookie section below.

3. How We Use Your Information

c7j77 uses the personal data we collect for a range of legitimate operational and compliance purposes, including but not limited to the following:

• Creating, maintaining, and verifying your c7j77 account and confirming your eligibility (21+).
• Processing financial transactions, including deposits via bKash/Nagad and withdrawals to your mobile wallet.
• Personalising your gaming experience and recommending relevant games such as cricket betting, slots, and live casino.
• Sending you account notifications, bonus alerts, and promotional communications relevant to your activity (you may opt out at any time).
• Complying with anti-fraud, responsible gaming, and security obligations to keep your account and funds safe.

4. Data Sharing and Disclosure

c7j77 does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your data in the following limited circumstances:

• Payment processors and mobile banking partners (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank) to facilitate secure transactions.
• Game providers such as Pragmatic Play, Evolution Gaming, Spribe, and other licensed studios, to the extent necessary for gameplay functionality and audit compliance.
• Legal and regulatory authorities when we are required to do so by applicable law, court order, or to prevent fraud and protect the safety of our users.

All third-party partners we work with are contractually required to handle your data securely, use it only for the specified purpose, and comply with applicable data protection standards.

5. Data Security

We take the security of your personal data seriously. c7j77 employs a multi-layered security approach to protect your information from unauthorised access, disclosure, alteration, and destruction.

SSL Encryption

All data transmitted between your device and our servers is protected using industry-standard SSL (Secure Sockets Layer) encryption. This ensures that your login credentials, payment details, and personal information remain confidential in transit.

Secure Account Controls

Your account is protected by password hashing and, where available, two-factor authentication. We strongly recommend using a unique, strong password for your c7j77 account and never sharing your credentials with anyone.

Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes outlined in this policy, or as required by applicable law. When data is no longer required, it is securely deleted or anonymised. Financial transaction records may be retained for a longer period to meet legal and audit obligations.

6. Your Rights

As a user of c7j77, you have the following rights regarding your personal data. To exercise any of these rights, please contact our support team at the email address provided in the footer of this page.

• Right of Access: You may request a copy of the personal data we hold about you at any time.
• Right to Rectification: If any of your personal data is inaccurate or incomplete, you have the right to request correction.
• Right to Erasure: In certain circumstances, you may request that we delete your personal data, subject to our legal retention obligations.
• Right to Withdraw Consent: Where we rely on your consent as the legal basis for processing, you may withdraw consent at any time without affecting the lawfulness of prior processing.

7. Cookies and Tracking Technologies

c7j77 uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us remember your preferences and improve platform performance. The categories of cookies we use include:

• Essential Cookies: Required for core platform functionality, including user authentication and session management. These cannot be disabled.
• Performance Cookies: Collect anonymised data about how you navigate the site to help us optimise page speed and layout.
• Functional Cookies: Remember your language preference, game history, and display settings to provide a personalised experience.
• Analytics Cookies: Help us understand traffic patterns and user behaviour to improve our services over time.
• You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our platform.

8. Responsible Gaming and Data

c7j77 is committed to responsible gaming. Data we collect about your gameplay patterns may be used to monitor for signs of problem gambling and to enforce responsible gaming limits, including deposit caps, session time-outs, and self-exclusion where requested. This processing is carried out in your best interest and in the interest of safer gambling for all users.

Our platform is strictly for adults aged 21 and above. If we identify that a user is under the required age, their account will be suspended and any funds held pending investigation will be handled in accordance with our Terms & Conditions.

9. Third-Party Links

Our platform may reference third-party service providers, such as payment gateways and game studios, by name. c7j77 is not responsible for the privacy practices or content of any third-party services. We encourage you to review the privacy policies of any third-party services you use in connection with your c7j77 account.

10. Children's Privacy

c7j77 is strictly an adults-only platform. We do not knowingly collect or process personal data from individuals under the age of 21. If you believe a minor has registered on our platform, please contact us immediately at the support email listed in the footer and we will take prompt action to remove the account and associated data.

11. Changes to This Privacy Policy

c7j77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users via email. Your continued use of the platform after any such change constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how c7j77 handles your personal data, please reach out to our support team. Our email address is listed in the footer of every page on this site. We aim to respond to all privacy-related enquiries within 5 business days (Bangladesh Standard Time, UTC+6).